SHIPPING POLICY

Thank you for shopping with us.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times within the United Kingdom are:

• Standard Shipping: 5–12 business days

Please note that delivery times are estimates and may vary during peak periods, holidays, or due to courier delays outside of our control.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping promotions apply.

Order Tracking

All orders include tracking information. You will receive a tracking number via email once your order has been dispatched.

Please allow up to 72 hours for tracking updates to appear.

Delayed Deliveries

While we work hard to ensure timely delivery, delays may occasionally occur due to customs processing, courier disruptions, severe weather conditions, or high seasonal demand.

We appreciate your patience and understanding.

Incorrect Address Information

Customers are responsible for ensuring shipping details are accurate at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery or expected delivery date.

We may request photos of damaged items or packaging in order to assist you quickly.

Contact Us

If you have any questions regarding shipping, please contact our support team through our Contact Us page.